Please have the following information ready when contacting our technical support staff:

Your Name, Company Name, phone number, and email
Your Company Contract Number or Evaluation Number
The Product and Version
Operating system and version number

The Americas

Telephone: 1-818-227-1469
Hours: 7:00 am to 7:00 pm (Pacific Time) Monday through Friday
E-mail: support@vertel.com
E-mail: (Licensing Support) license@vertel.com
Language(s) Spoken: English, Spanish, Hindi, Bengali, Dutch
Address: 21300 Victory Boulevard, Suite 700
Woodland Hills, CA 91367

Europe

Telephone: +49 30 2100 2320
Hours: 9:00am to 6:00pm (Middle European Time) Monday through Friday
E-mail: support@vertel.com
E-mail: (Licensing Support) license@vertel.com
Language(s) Spoken: German, English, Spanish
Address: Kurfuerstenstr 130
10785 Berlin, Germany

Asia

Telephone: +82-2-573-9862
Hours: 9:00am to 6:00pm (Japan Standard Time) Monday through Friday
E-mail: support@vertel.com
E-mail: (Licensing Support) license@vertel.com
Language(s) Spoken: Korean, English
Address: 5th Floor, Sung Kyung Bldg.
66 Yangjae-dong, Seocho-ku
Seoul 137-130, Korea