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Woodland
Hills, Calif., March 7, 2000 – Vertel® (NASDAQ: VRTL), a leading provider of mediation software for telecommunications networks, and FVC.COM (NASDAQ:FVCX), the world leader in broadband video networking, today announced that Vertel has introduced a Service Assurance Applications Service Provider (ASP) solution which FVC.COM has chosen to provide back office integration for the Click to Meet offering.
The Vertel ASP solution, using the industry leading e*ORB software, can operate across a broad range of network technologies and management standards, allowing FVC.COM rapid scalability to support the growth of its IP-based Broadband Video Services to the service provider market.
The Vertel ASP will support a complete suite of service assurance components, including:
-- Fault handling processing - system and network monitoring to assure 24/7 uptime
-- Trouble ticket management - maps trouble tickets from multiple carriers into a universal format for routing and processing
-- Quality of Service management and reporting - aggregation of monitoring information to meet service level agreement (SLA) requirements
FVC.COM initially will use the Vertel solution to Web-enable the electronic exchange of trouble ticket reports between their Video Operations Center and their service provider partners, improving efficiency and removing the risk of human error.
"As FVC.COM scales its Broadband Video Services business, it is critical that we offer the robust, standards-based back office support that the carrier market demands," said Rich Beyer, president and chief executive officer of FVC.COM. "By teaming with the leading supplier of management solutions for broadband networks, we will be able to quickly integrate carriers' back office processes with our own. This will result in faster time to market for business quality two-way video services through our new service provider partners."
"This is just the first component of a complete suite of Service Assurance ASP solutions that Vertel is offering to the application service provider community," said Bruce Brown, president and chief executive officer of Vertel. "This new approach complements our existing market strategy, and we expect our industry-first e*ORB technology to continue to open many new markets to us."
About FVC.COM
FVC.COM, the world leader in broadband video networking, designs, manufactures and supports a wide range of high quality two-way and streaming video systems and service offerings that enable applications such as broadband Internet based video calls, conferences, mail, and events.
FVC.COM's strategic partners include Accord, Alcatel, Ameritech, Bell Atlantic, British Telecommunications plc, Cisco Systems Inc., EDS, Ezenia!, France Telecom, Nortel Networks, Polycom, Shanghai Telecom, Telstra, White Pine Software, and other leading companies worldwide. Further information about the Company is available at
http://www.fvc.com.
About Vertel
Vertel is a leading provider of mediation software for telecommunications networks enabling such devices as cellular phones to become an integral, intelligent part of a company's network topology. The company's pioneering mediation software, e*ORB(TM) is being adopted by top telecommunications, e-business and manufacturing companies. Vertel offers a variety of technologies and applications, supporting end-to-end network and service management with the highest quality of service for network operations. Vertel solutions are deployed worldwide by service providers, network operators, software vendors, and systems integrators. Vertel also develops turnkey management applications that fit individual customer requirements through its Professional Services Unit. The company is based in Woodland Hills, Calif., and has sales offices throughout the world.
For more information on Vertel or its products, contact Vertel at 21300 Victory Boulevard, Suite 700, Woodland Hills, Calif. 91367; telephone: 818/227-5735; fax: 818/227-5741 or visit the Vertel Web site at
http://www.vertel.com.
"Safe Harbor" Statements under the Private Securities Litigation Reform Act of 1995: Except for the historical information presented, the matters discussed in this news release are forward looking statements. These statements should be evaluated together with the many risks and uncertainties that affect our business, including timely and successful development of products and technologies; successful introduction and customer acceptance of new and enhanced products and technologies in existing and new markets; the possibility that delays or difficulties will arise in implementing complex products and technologies and enabling them to work successfully with other complex products and technologies; the possible development and introduction of competitive products and new and alternative technologies; pricing, currency and exchange risks; governmental and regulatory developments affecting Vertel and its customers; the ability to identify, conclude, and integrate acquisitions on a timely basis; the ability to retain and attract key personnel; and other risks and uncertainties detailed from time to time in public disclosure filings with the U.S. Securities and Exchange Commission (SEC) by Vertel, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 1998 and the Quarterly Report on Form 10-Q for the quarter ended September 30, 1999.
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