Vertel  Names Richard Hamilton VP of new Global Service and Support Organization

TMN solutions leader offers new dimension and value to customers.

Woodland Hills, CA, January 25, 1999 – Vertel® (NASDAQ:VRTL), a leading supplier of telecommunications network software, today announced the appointment of Richard L. Hamilton to the newly created position of vice president of customer service.  Hamilton, a 25-year veteran in telecommunications and network support management, will focus on developing a new global service and support infrastructure to meet and exceed the service requirements of Vertel’s expanding customer base. Hamilton will report directly to Bruce Brown, president and CEO.

 “I look forward to working with the management team and building a world class service and support organization that offers the best value in the industry to Vertel’s customers,” said Hamilton. “As a leader in the rapidly changing and growing TMN market, Vertel has positioned itself well with breakthrough, standards-based solutions that enable interoperability among today’s complex telecommunications networks. Their strong position in the emerging IP telephony market provides the opportunity to develop new service and support solutions as well.”

“Our customers require world class service and technical support to remain competitive in today’s telecommunications market,” said Bruce Brown.  “Dick Hamilton brings the expertise in global technical support management and depth in telecommunications and networking operations that allows us to continue to meet and exceed our customers’ expectations. His
 combination of hands-on field experience and senior level management insight will be key in developing innovative services and solutions.”

Hamilton brings over 25 years experience in telecommunications and network support management to Vertel.  He will play a key role in coordinating the company’s technical support and field service operations worldwide.  His expertise in management, business planning, professional services, field and support operations will allow Vertel to offer consistent, integrated technical support to its customers across multiple geographies.  Hamilton will also concentrate on developing strategic service solutions for Vertel’s customers in emerging telecommunications markets.  “Dick Hamilton’s organization will add new dimension to the value we bring to our customers,” said Brown.

Prior to joining Vertel, Hamilton served as Vice President; Support Services for Xantel Corp., a company developing priority call management products in the computer telephony integration industry.  Hamilton also has extensive enterprise experience, holding senior positions in enterprise equipment manufacturing companies such as Ungermann Bass, McData Corp., ITT Servcom/ITT Courier Terminal Systems, Periphonics Corporation and Saunders Data Systems Inc.
 

About Vertel Corporation

Vertel (NASDAQ:VRTL) develops and markets software for the management and operations of telecommunications networks. The Company provides advanced telecommunications management network solutions (TMN) including communications infrastructure products, network management platforms, and applications software for telecommunication carrier networks worldwide. In addition, Vertel serves telecommunications equipment manufacturers, computer systems OEMs and Internet access providers. The Company is based in Woodland Hills, California and has sales offices throughout the world.

CONTACT VERTEL:

For press and investor relations:

Vicki Vaughn, Vertel
(818) 227-1456
email: vicki-vaughn@vertel.com
 

For product information:

Darrin Stone, Vertel
(818) 227-1451
email: darrin-stone@vertel.com
 

CONTACT KETCHUM:

Patrick Foarde, Ketchum
(916) 449-6168
email: patrick.foarde@ketchum.com
 

Vertel is a registered trademark of Vertel. All other trademarks are the property of their respective owners.


"Safe Harbor" Statements under the Private Securities Litigation Reform Act of 1995: Except for the historical information presented, the matters discussed in this news release are forward looking statements that involve risks and uncertainties, including timely development, introduction and success of new and enhanced products in existing and new markets, the acceptance of new technologies, the impact of competitive products and technologies, pricing, currency exchange risks, governmental and regulatory developments, and other risks detailed from time to time in public disclosure filings with the U.S. Securities and Exchange Commission (SEC) by Vertel.
 
 

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