Professional Services 

Providing Customized Solutions for Telecommunications

The world’s leading network equipment manufacturers, service providers, software vendors and systems integrators rely on Vertel M*Ware™ software to increase their customer retention and revenue through the integration of existing and new network and service management applications. 

They also turn to Vertel’s Professional Services (PS) organization to provide world-class consulting, program management, custom application development and product implementation and integration services.

How We Work

Vertel helps customers achieve their business objectives in the rapidly changing telecommunications marketplace. Our Professional Services staff is the vital link they need to define their strategies and drive them into action. The PS group provides system engineering, implementation and custom application development services, as well as consulting services for software architecture and model development. We have a broad array of experience that includes wireless, access and transmission domains.

Complete Solutions

Our worldwide teams have a proven track record of implementing and integrating Vertel M*Ware™ products to deliver solutions to our customers while reducing their development costs and time to market. We have experience defining and building carrier-grade, scalable, reliable, and manageable EMS, NMS and application integration solutions within the OSS application stack.

Focusing on real-time distribution of network data, our customer list spans all of the major telecommunications equipment vendors, carriers, and service providers, including:

  • Alcatel
  • Ericsson
  • Lucent Technologies
  • Nokia
  • Siemens
  • Williams Communications Group
  • AT&T Wireless
  • Deutsche Telekom
  • Motorola
  • Nortel
  • Samsung
  • Sprint

Program Management: The (3)PMSM Advantage

Professional Services has developed a formal, programmatic approach that Vertel uses to manage all of our customer engagements. Branded as (3)PM (Precision, Predictable, Program Management), the methodology is based on proven techniques and processes that introduce rigorous standards with any size of engagement to ensure on-time, on-budget, and on-quality performance. Guided by fundamentally sound techniques that work in the real world, (3)PM methodology employs a combination of standard processes and procedures that guide the day-to-day behavior of any given project, while at the same time providing latitude to accommodate the particular nuances of a diverse set of customer engagements. 

We take a formal, methodical approach to execute and manage the entire enterprise rollout of multiple projects and engagement strategies, including systems, database and product integration, change management, migration, custom development, and user training. We build and manage the team environment needed to reach our customers’ project goals.

Vertel Professional Services has built its track record of success on its ability to manage both stand-alone projects and complex programs. Our experts mobilize, coordinate, control, measure and ensure successful delivery of technical solutions. We will put together integrated project management teams with the right mix of professionals to address your needs.

Technology Services

Professional Services can not only help you define, refine or extend the scope of your project, but will also develop strategic and tactical recommendations for your programs. Vertel’s breadth of experience makes us uniquely qualified experts in all htmlects of telecommunications:

Application Installation & Integration

Protocol Experience – Proven expertise and application development with all of the most common protocols, including Q3, SNMP, TL1, CORBA® and XML

Telecom Standards – Vertel’s Professional Services experience includes global projects using ITU, ETSI, ANSI, TMF, and OMG telecommunications standards. Furthermore, we have been directly involved in many of the committees involved in the development and advancement of these standards.

Network Agent Development – Vertel Professional Services has gained extensive experience building network agents based upon a variety of industry-standard protocols. We can quickly and cost-effectively develop an agent for any major telecom domain, including DSL, SONET/SDH, WDM and ATM. We have experience building these solutions in a variety of embedded environments, including pSOS, VxWorks and OSE.

Element/Network Management Systems (EMS/NMS) – We have extensive background developing management systems for ATM, SONET/SDH, WDM and wireless networks. We can utilize Vertel M*Ware products as the platform or build upon our customers’ legacy platforms.

Protocol and Data Adaptation and Mediation – In the current environment of changing networks, new service providers, equipment vendors and data convergence, there is an ever-increasing need to integrate various and disparate technologies and protocols. Vertel has built numerous mediation systems that integrate a variety of industry standard protocols. Using the Vertel M*Ware Mediation platform, we can build customized solutions in a matter of weeks rather than months.

Application Integration – Delivering enhanced services to the marketplace requires efficient integration of the applications used in the fulfillment and assurance processes our customers have defined. Using M*Ware technology, Vertel Professional Services has assisted customers with the complex integration of OSS applications, resulting in man-years of time and cost savings to our customers.

Custom Solution Development – Vertel was created to provide the best possible solutions for our customers. Experts from the Professional Services team will work with you to create new tools that integrate your existing and new hardware and software while improving your bottom line.

To learn more about Vertel Professional Services please email us at

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