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M*Ware™ Convergent Manager for
Network Management
The highest grade of automation
Today’s networks consist of many technologies. And communication services do not stop at a technology border. Network operators need to demand a very high grade of multi-technology automation. Network management is a competitive edge and the foundation for effective and efficient customer service.
Ensure
- Your networks demonstrate highest availability and reliability
- Your organization is in control, overseeing and handling events with optimal processes
- Efficient and consistent fault management, configuration management and performance management from a central application
- Rapid delivery of new network features
- Highest network resource efficiency
- Every network management task is properly secured and authorized
M*Ware Convergent NMS: Enabling all Service Assurance processes in an efficient manner
M*Ware Convergent Manager performs the network management that network operators need when managing a variety of wireless and wire line technologies, including GSM, GPRS, optical networks, fixed voice services and Next generation Networks (with services like VoIP and
IPVPN).
M*Ware convergent NMS provides the highest grade of process automation by offering all the desired management
functions consistently across all connected network platforms. This is done by plugging in the appropriate
M*Ware Services. The available Convergent NMS services are:
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House
Keeping
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Alarm
Management
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Performance
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Topology
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Inventory
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Event
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Log
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Naming
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Activity
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Downstream
Transport
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Profile
(Security)
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Scripting
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Network
Discovery
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Inventory
Discovery
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Software
Management
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Audit
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Delayed
Activation
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Request
Multicast
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Protection
Switching
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Connection
Management
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Test
Management
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CRM integration
The M*Ware Convergent Manager NMS integrates with a number of the market leaders in helpdesk and trouble-ticketing Systems including Clarify, Remedy ARS, PeopleSoft Vantive, MetaSolv TBS and Peregrine ServiceCenter. For the M*Ware Convergent network manager, the CRM integration is implemented on the basic level. Look at
Convergent Service Manager to see what very advanced integration can do for you.
There are detailed whitepapers available for Convergent Manager, the different services and the detailed process automation that can be achieved.
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Downloads
